My return was delivered but I haven’t received my refund yet? How should I proceed?

Gepostet 6 Monate her von Rithika Selvi

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Rithika Selvi Administrator

Once your return is marked as delivered, our team verifies the item before processing the refund. This usually takes 3–5 business days.

If it’s been longer than that, please share your order number and return tracking ID so we can look into it right away. Rest assured, if your return has been received, your refund will be issued back to your original payment method.

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Rithika Selvi gepostet 6 Monate her Administrator

By default, refunds go back to your original payment method. If you’d prefer store credit, let me know and I can arrange that for you.
Regarding your query about the refund process, I completely understand how important it is. While we can’t fast-track the banking timelines, I’ll make sure your refund is prioritised internally so it’s processed as soon as possible.

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Gina Linneti gepostet 6 Monate her

Also, if possible, can you speed up the refund process for me? I need the money urgently.

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Gina Linneti gepostet 6 Monate her

Will my refund go back to my credit card, or can I get store credit instead?

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Rithika Selvi gepostet 6 Monate her Administrator

Not necessarily! Sometimes returns take a bit longer during busy periods. I’ll escalate your case to our Returns Team so they can confirm the status.

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Gina Linneti gepostet 6 Monate her

It’s already been 7 business days since delivery. Does that mean something is wrong?

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