My return was delivered but I haven’t received my refund yet? How should I proceed?

Publié 6 mois il y a par Rithika Selvi

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Rithika Selvi Administrateur

Once your return is marked as delivered, our team verifies the item before processing the refund. This usually takes 3–5 business days.

If it’s been longer than that, please share your order number and return tracking ID so we can look into it right away. Rest assured, if your return has been received, your refund will be issued back to your original payment method.

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5 Commentaires

Rithika Selvi publiés 6 mois il y a Administrateur

By default, refunds go back to your original payment method. If you’d prefer store credit, let me know and I can arrange that for you.
Regarding your query about the refund process, I completely understand how important it is. While we can’t fast-track the banking timelines, I’ll make sure your refund is prioritised internally so it’s processed as soon as possible.

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Gina Linneti publiés 6 mois il y a

Also, if possible, can you speed up the refund process for me? I need the money urgently.

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Gina Linneti publiés 6 mois il y a

Will my refund go back to my credit card, or can I get store credit instead?

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Rithika Selvi publiés 6 mois il y a Administrateur

Not necessarily! Sometimes returns take a bit longer during busy periods. I’ll escalate your case to our Returns Team so they can confirm the status.

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Gina Linneti publiés 6 mois il y a

It’s already been 7 business days since delivery. Does that mean something is wrong?

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