Order is missing an Item

Created by Rithika Selvi, Modified on Thu, 14 Aug, 2025 at 2:38 PM by Rithika Selvi

We’re sorry something’s missing! Here’s what to do:


1. Check Your Package Carefully

Small items can get tucked inside larger ones or hidden in folds.


2. Check for Multiple Shipments

Your order may be split. Review your shipping confirmation email(s) for separate tracking numbers.


3. Still Missing Something?

Contact us within 7 days of delivery with:


Your order number


The missing item’s name


A photo of the packing slip (if possible)


? Email: support@aboutthefit.com

? Chat: Use the chat button on our site

? Call: 1-800-XXX-XXXX

We’ll get back to you within 24–48 hours to resolve it. Thanks for your patience!

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